Story 99 Too Polite
The manager and her salesclerk
took the woman's grumpy
complaints in stride
, but one day she went too far. "Why is it I never manage to get what I ask for in your shop?" demanded the woman.
A smile on her face, the clerk calmly replied, "Perhaps it's because we're too polite."
Did the woman buy anything in the small antique shop?
A. No, she rarely purchase anything, but always found fault with the merchandise and prices.
b. Yes, she always bought jewels in the shop.